Basspro.com — Bad customer service. I purchased a mannequin new 2018 Suntracker Pontoon Fishing Barge 22 on the end of March 2018. With that purchase, I moreover purchased the mooring cowl for $1,005. Inside 2 weeks of getting the quilt, the seams had been coming apart and the tabs that preserve the quilt on the boat had been coming out of the seams. I known as Bass Skilled many, many events and I was suggested each time that there was nothing that they could do. I wanted to return the quilt and get a refund on account of it was very pricey and clearly defective. As soon as I purchased the boat, it was outlined to me that this was a model new form of cover that was manufactured. I was very aggravated that Bass Skilled would not help me after I had merely made a $40,000 purchase from them. I ended up shopping for a cover from someplace else on account of clearly I could not use the one purchased from Bass Skilled as a result of it was already coming apart. Quite a lot of months after getting nowhere with Bass Skilled, I contacted Suntracker instantly. Suntracker then educated me to contact Dowco since they’re the maker of the boat cowl. Dowco educated me to take footage and ship them to their assure division. I expressed to them that I wanted a refund and to return this cowl. They organized for UPS to pick up the quilt. Inside just some days, they emailed me and suggested me they sewed the quilt once more the place the stitching was coming apart. I AGAIN expressed that this entire time, I have been attempting to return the quilt and get a refund on account of it being junk and I’ve already wanted to purchase one different cowl since theirs failed. They then educated me that solely Bass Skilled could make that decision and that my criticism was with Administration at Bass Skilled and I would be listening to from them by ultimate Tuesday, October thirtieth. I not at all heard from Administration at Bass Skilled and have since despatched 3 emails and now I am being ignored. The quilt stays to be with Dowco and nobody will reply to me regarding the refund. This has been occurring as a result of the second week in April and it is now November. That’s such harmful buyer help and harmful enterprise.

Tracker Marine/Bass Skilled Shops
5900 Sugarloaf Pkwy
Lawrenceville, GA 30043-7857
(678) 847-0004