The Hawaii Fudge Company — No product or refund. The Hawaii Fudge Firm 7 critiques 7 minutes in the past I used to be in Hawaii in April/Could of 2018. My husband and I bought a “Customized Present Field” bundle for $40.00 to have mailed again to our daughter in Wisconsin. It’s now August of 2020 and we’ve tried quite a few instances to contact the corporate by telephone. We received by way of as soon as and we have been promised that our cargo can be despatched. It nonetheless hasn’t come. We then emailed the corporate and we have been then assured but once more that we’d obtain our buy.I’m emailing on behalf of my mom. I despatched my mother and father to Hawaii in April of 2018 for a Christmas present. They ordered fudge out of your firm to be despatched right here to Wisconsin as a present for me, nonetheless, now we have but to obtain it. My mother has emailed a few instances however has gotten no response. When she makes telephone calls to your organization she will get nowhere. I’m questioning if we’re ever going to get the order she positioned? It appears just a little ridiculous to me that it’s taking nearly 2 years to get right here. If you want to name, my quantity is x*x-x*x-xxxx. I’ve cc’d my mom on this e-mail as effectively so you could reply and it’ll go to each of us. (Simply click on reply all please) Thanks in your time.Response…- ALOHA! I’m SO SORRY for the error. The appropriate individuals at The Hawaii Fudge Firm have this info and are copied right here. They are going to attain out to you ASAP. We’ll make it proper and get you a gift for the difficulty this has brought about as a token of our appreciation in your continued assist. Peace, Love, Fudge! Todd Senior Vice President Advertising, Gross sales & Licensing The Hawaii Fudge Firm Whereas I notice $40.00 doesn’t look like a lot cash to most, it’s the precept of the matter that has me most bothered. My daughter was a full-time school scholar and dealing a full time job as effectively. She’s a fighter and a go getter!! I’m actually saddened and bothered by the truth that we bought one thing distinctive and particular for her and he or she by no means acquired it. The particular boxing had a sure that means for our daughter, and I’m very disenchanted and disheartened by the shortage of observe by way of by the corporate. Two years later and never even a response has been acquired aside from the e-mail response in November of 2019. No observe calls/emails have been returned but once more. ???? And nonetheless no product or refund.
The Hawaii Fudge Firm
819 Entrance Avenue
Lahaina, HI 96761
(808) 661-2726
No comment