Royal Enfield — Booking Amount Not Refunded. I booked a personalized bike( Reserving Amt. was Rs. 10000) in one among royal Enfield showroom in Prayagraj Uttar Pradesh on 1st of June -2021. The tentative date of supply was informed to be of final of July.

Additional this date was prolonged to final of september-21 however now they’re telling that they gained’t be capable to ship the bike even in Sep-21 and the manufacturing of my bike has not began but.

This time they’re even not telling the tentative date of supply. On this scenario I made a decision to cancel my reserving. Now they’re refusing to refund my reserving quantity of Rs. 10000. I additionally talked to one among buyer care government of Royal Enfield and he additionally didn’t give any satisfying reply.

Merely saying that it’s firm’s coverage. And saying that in case of personalized bike reserving quantity is just not refundable and on the similar time they mailed me that my bike has not been produced but when bike is just not produced but what’s the which means of customization there.

It’s the fault of of Royal Enfield that would not ship the bike on the dedicated timeline twice and even at present they don’t seem to be within the the place to disclose the tentative date of supply. I humbly request the discussion board to look into the matter and assist me out.