Berk Eye Care Center — I am very disappointed. I went to an appointment for an annual eye examination, requested to have my current eyeglasses (body and lens) be up to date with new lens prescription. Roughly, every week later I used to be contacted by their employees member Lindsay and instructed that their laboratory had misplaced my glasses. I known as their workplace to elucidate that I exploit the eyeglasses every day i.e for driving functions and that my license requires that I drive with corrective lens. I used to be instructed that their lab was performing a assessment and that the misplaced was the fault of a 3rd get together i.e., laboratory or mail service. I used to be additionally instructed that I must buy a brand new body and lens. After 2 unsuccessful makes an attempt and messages to the Workplace Observe Supervisor, I known as 4.29.19 and he or she said that I MIGHT be reimbursed (body and lens) if their workplace submitted my NEW buy receipt to the laboratory. I’ve been a buyer of Berk Eye Take care of over 15 years and have by no means had an issue. I’ve referred household, mates and associates to their enterprise. I’m very disenchanted that as a loyal buyer, I can be required to pay a SECOND fee for eyeglasses (body and lens) that I had already purchased and beforehand paid for as a result of their laboratory misplaced my unique ones.

Berk Eye Care Middle
943 E Johnstown Rd
Gahanna, OH 43230-1851
http://www.berkeyecarecenter.com
(614) 476-2015