Received a promo coupon for the extra funds but was told management had to enter it. I was never informed my donation for that day would not count toward the promotion coupon is that management had to enter. Upon doing my second donation of the week which should have been be a payout of $100, my first donation didn’t count and they refused to fix it. I was told that they could just take the coupon away then and I can go back in to platinum instead, it was my choice. So I received $40 for the week when I should have received $120. Yet my boyfriend with same coupon got his just fine. What a joke.