I need to inform you of a fault with your Nice & Easy Age Defy hair colour.
The twist off top doesn’t make a big enough hole so you have to squeeze too hard at times to get it to come out then all of a sudden it will squirt right out everywhere. I know it is a fault because I have long hair so had to use 2 boxes and they were both too small a hole.
I have been colouring my hair every 5 weeks for years now using various makes so I am very good at it by now. This has never happened to me before.
Luckily with the 2nd bottle i was prepared so took the scissors to it but I couldn’t start hunting for scissors with the first one with gloves on and hair dye everywhere.
Subsequently some of it shot way off the towel i use for cover up on my lap and it shot way past that and landed on my favourite bed spread. Trying to wipe it off just made it worse and it’s ruined.
I’m really not happy and you seriously need to look into the packaging of this product or you’re going to have a lot of unhappy customers. L’Oréal have a similar colour for a similar price and I will be reverting back to them unless I hear you have rectified the problem.
I bought the products from Amazon as a pack of 3 and there was no mention that it was a ‘seconds’ product.