On the 31/05/21, I signed a 24 month contract with zone fitness capricorn then transferred to wynberg . I paid the monthly fees with my student bursery. Iam currently not studying anymore due to covid I am unemployed and cannot afford to pay the remaining months. So I went in to cancel my contract so a lady at wynberg zone fitness gave me a price of R1037. 00 and she wanted me to pay upfront in 2 days. When I calculated the amount myself it came out to R407. 00 for the 10% of my remaining months. She tried to over charge me double and when I questioned her she rude spoke loudly with attitude. She has no customer ethics. I am utterly disgusted with the service and treatment I received when I tried to end my contract. Which everybody knows we in the middle of a pandemic so where’s the empathy?I am deeply disappointed with the way she spoke to me when I said I can’t afford to pay it. Zone fitness won’t see me again!!!
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