They have us wait in a line outside to even check on them there is the line once you have done the prescreening process. There are 46 people in line to check in and every 20 min they let in 6 people. We often wait up to 2 hours past our appointment time to get hooked up what are they planning to do as winter comes expect us to stand outside in the cold. My cousin is one of the people that receive treatment from plasma and that is why I donate but to wait this long is ridiculous There needs to be some scheduling adjustments either with appointments or staff if they want people to continue to donate