I have been here at biolife for almost two hours now and still have not donated plasma yet. The service here is slow and they provide for people who have not been here as long. I waited for my physical for 40 minutes. I could’ve gotten my questionnaire done while waiting but they made me wait. I saw the person ahead of me come out of his physical and I still had to wait an extra 15 minutes until I was called. I have now been waiting to donate. No one has set up my machine for 30 minutes now. 3 people have seen that I’ve been waiting and they decide to get other people ready than me. This has been extremely frustrating being here. I have seen 6 people come to the donating area before me and have gotten to donate, while I’m still waiting to get my machine even ready.

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