We placed a couple separate grocery pickup orders for BJ’s in Clay, NY, and in one of the orders, we received milk and chocolate milk with an expiration date 3 days later. We drank as much as we could, and threw it out when it went bad (past the expiration date). We didn’t think much of that, but this week we put another order in and received a large 3 pack of prepackaged deli meat from the dairy department with a use by date 5 days later.

I called to complain, since it appeared to be an obvious standard operating procedure for the dairy department at this store to get rid of near expiring items to online purchasers. The manager said to just come in and get it replaced, but when I asked why this appeared to be happening so frequently with this department, she indicated they have until the date to sell the items. While likely true, I think it’s a horrible business practice to their customers so that their department can meet goals of their expiring products.

My wife went in to replace, had to wait in line for 10 minutes initially, they told her to go get a replacement, she did, and had to wait another 10 minutes to swap it out.

I do not recommend using their order pickup unless you get items that don’t usually have a near term expiration date.