vI purchased a Hamilton Beach food processor on jan 30 2021, but when we tried using it, it worked for a short while then it stopped. I brought it back to bjs where I was told that I can only have a store credit card but I wanted the funds to go back into the debit card I used, they insist I take a credit card I said no and I asked for a manager, which they brought over but she refused to give me my money back. I asked for my membership which she returned to me as cash no refund into debit card. I told her that if they found my purchase the date I bought it, that should be enough I kept insisting. She said she would call the cops if I didn’t leave so I waited for cops no one showed up. Then she told me that she was done with me and rudely walked away her name was Ericka T. They were very unprofessional. I was not violent and did not threaten her at all the cameras at bus can prove that.
Now I have a bjs credit card I cannot use because im no longer a member.

Hector Velez