I went shopping today September 19th 2020 1:00p.m. at 5200 Red Tip road Fayetteville North Carolina for a nonprofit organization, purchasing food to give away to those in need. After finding items, as well as a coupon I chose to tear out 32 coupons. The store manager realized what I was doing and began to give me nasty looks and came over to say, I don’t think the machine will take all those coupons, and I cannot override it. Then I heard her talking with another customer and (Holly) Store Manger said yeah and she even has a shelf because, there was an empty shelf that allowed me to lay the books down as I tore out the coupons. I felt very disrespected and judged and extremely disappointed that these behaviors were coming from a store manager. I’ve spent over $3, 000 in the last 2 weeks or so on events. This is a first. I’ve often chosen BJ over Sam’s because of the good customer service, & cleanliness of the stor. I guess I will go back to Sam’s first going forward. People will wait in lines and pay more for good customer service. Ask Chick fil A. Maybe more training is needed. Thanks.

Store manager (Holly)
Store manager (Holly)

No comment

Leave a Reply

Your email address will not be published. Required fields are marked *