I bought this product from Walgreens tonight. I have used this product for 3 plus years. I am OCD and ensured all my products were in the box before even using it. Before using it today, I ensured my hair wasn’t washed for 2 days to ensure I built up more natural oils since I was bleaching it. While using this product, I did notice it was a tad more annoying on my scalp than normal. It was a sutle difference but I contributed that to maybe it’s because I haven‘t did touchups in awhile. About 7 mins in to applying it it had really started to irritate me and I immediately removed the product cause then I knew that was very abnormal. Once I got the product off, I have come to realize that product so damaged my hair.my hair feels like hay. It’s fried and my hair has broken near my ears on both sides half way down. My scalp is extremely sensitive right now, almost feels like a sunburn but in my head. I had hair falling out too. Like I’m so upset.. my ears are still very red, scalp is very sensitive and I’ve lost a lot of hair ..it’s obvious by the lack of hair in many pics. Please advise at your earliest convenience