Today, April 5, 2020 I opened a box of Nice and easy haircolor, as I have been doing every 2 weeks for the past years. The bottle cap had a cut in it that I did not notice until I started the process. The haircolor leaked from that hole, made a mess on my bathroom counter, my face and arm and clothes.
I tried to put scotch tape to cover the hole, but it still leaked all over. I have long hair and usually barely make it with the entire bottle, but since so much of it leaked out, I had to open a second box to finish my haircolor process.
I am very upset about this, and don’t understand how the bottle could come damaged from the factory.
I want a refund/replacement for the damaged box as well as the second box I had to open to finish my color.
I am enclosing a picture of the damaged bottle as evidence.
Monique Vincenty
7431 NW 1st Street, Apt. # 203, Margate, Florida 33063