Clark County Credit Union — Debit Card Got Stolen. Aw man, I hate writing dangerous opinions, however this could be a disservice to different clients in the event that they weren’t warned. I’ve been a member right here for about 28 years. Give or take. That is by far the worst location I’ve ever needed to take care of. Majority of my membership, I visited the financial institution on Tenaya, and new one on Decatur & 215. Each branches have been nice. Skilled, educated tellers and managers, together with nice customer support. Many optimistic experiences, even when my debit card bought stolen. The previous couple months I’ve been going to this location as a result of a transfer. This department is totally sub-par to any of the others. Each month for the previous 4 years at the least, I come right into a department to do a exterior wi-fi switch, and different providers. Quite simple, very painless course of. Most tellers take 5 minutes to do it and I’m out the door. It was a fantastic expertise. So what kind of circus is being run on the Windmill location, that causes me to attend one hour the primary time, and +40 minutes my second(and most definitely final) go to? Lack of coaching. I are available to do a exterior wire switch, as per typical. Nobody appears to know how one can do it, a lot much less comprehend the fundamentals of simply pulling up previous transactions and the entire thing is already crammed out for you. I really feel dangerous for snapping on the tellers Les and Brittany, however I used to be annoyed by their lack of coaching. I’m positive they’re good folks and it’s not their fault, however whoever “skilled” them needs to be ashamed of themselves, and flat out embarrassed. And it’s not simply them, I can’t bear in mind my tellers title from my first go to, but it surely was the identical drawback, it took her half-hour to determine the bank card machine was damaged. It’s a waste of time and albeit, I’m uninterested in it. I don’t have time to drive +15 min to a different location with higher skilled workers. Inside the subsequent month I’ll be withdrawing all my property from CCLV and going to a different financial institution. I can’t belief my cash and account numbers with dunce workers. Thanks for nothing guys, it was a pleasant nearly 30 years.

Clark County Credit score Union
(702) 228-2228
ccculv.org