ClearTrip — Customer Harassment & Non Compliance. Pricey Sir/Madam, I had booked the next itinerary with Cleartrip. The small print are: Journey ID: [Protected]Yesterday, i.e. tenth Sept, I needed to amend the journey due to a change of plans. I amended the Journey on cleartrip.com web site itself and paid Rs. 9699 in direction of profitable modification costs and obtained message from Cleartrip as properly. Until right now i.e. eleventh Sept morning I didn’t obtain the revised itinerary, I known as up the decision centre – I spoke intermittently for nearly 3 hours with varied brokers, reservation desk, alteration/modification crew, tech crew and many others. and was assured that they’ve obtained the modification quantity Rs. 9699. I’d obtain the modified itinerary by right now night. Once I checked with the decision centre once more right now night, after a number of iterations they instructed that they they wouldn’t be capable to honour the modification and I must do the modification once more. This can be a clear case of buyer harassment, I used to be penalised for no fault of mine and now I’m compelled to guide afresh by paying the elevated fare. I cancelled the Journey and Cleartrip deducted all of the relevant cancellation costs, I’ve not been refunded the modification costs. I’ve connected the receipt to your type perusal. I’ve connected the SMS acknowledgement from cleartrip of the profitable receipt of the modification costs and likewise the amended itinerary that I used to be searching for. I wish to draw your type consideration to the harassment in addition to extra cash/non refund. Could be glad to get a decision on the identical – I wish to get a written apology and full refund (together with the cancellation costs) from Cleartrip.