Magicpin.in — Non Responsive Behaviour. I’m residing in Faridabad, Haryana. I’ve ordered my Meals from the Magicpin app the place an outlet named La Pinoz’s Pizza which is in Sector-15, Faridabad. After I ordered my Pizza at 20:01 hours on eleventh September 2021, it was exhibiting that it’s going to take 45 minutes for the supply,.After my meals was ready for greater than 25 minutes no rider was assigned to ship my meals. I referred to as the outlet greater than 10 occasions however firstly they didn’t reply and minimize the decision so many occasions immediately making excuses of community points and when lastly they responded they mentioned they couldn’t assist me with discovering the rider.They took any initiative to unravel the rider difficulty. after I went to the contacted their assist desk gave on the app, I chosen the ” Rider not assigned possibility” they canceled my order after 5 minutes the place a message popped up saying my cash will likely be refunded between 5 to 7 working days.Of which I believe there may be much less chance that my Cash will likely be refunded. it’s such a disgrace that you’re helplessly ready in your order and after ready for 1.5 hours it received canceled in your face. If they will’t fulfill the requirement then they shouldn’t be including the outlet to the app.a. I Aditi Talon, Regulation Abiding citizen of India is right here to file a criticism concerning the conduct and poor technique of the magicpin app and the outlet talked about above, I waited greater than 1 hour within the hope of getting my order delivered to me and that to be night time time with the company angle and on this covid time. As I don’t desire to step out a lot from my residence, I’d request you to take some motion on this matter because the app shouldn’t be offering such choices to its prospects once they can’t fulfill it which solely wastes the time of its buyer. A strict motion or penalty must be rise to make the app proprietor and worker notice the significance of serving the client wants and satisfaction within the public curiosity. I really feel that each MagicPin and La Pinoz Pizza is equally liable for the incident and it shouldn’t be repeated with anybody else sooner or later for that, there must be finished with it.
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