Optima Tax Relief — Absolutely Horrible experience. Completely Horrible expertise. I owed 3 years of again taxes and wanted assist badly. I reached out to Optima and the primary one that I spoke with was tremendous good, very informative, and useful! I ended up spending about $4,500 to undergo with the method as a result of it actually gave the impression of they might assist me consolidate my debt. From there it went downhill. The entire course of took a 12 months and 1/2 to finish. That they had initially stated it will be about 6-8 months. It was a nightmare recreation of phone and being handed round to completely different folks at completely different phases of the method and every case supervisor knew lower than the final. I’d wait weeks to listen to again from folks. Typically months. I do not know what they had been doing for me. I uploaded all my data and all my paperwork, answered all of the questions, and was forthcoming with something they wanted from me. I’d name about my standing occasionally and they might ask me for a similar information time and again and it will get misplaced of their information. One time I received a brand new case supervisor and she or he known as to introduce herself and speak about my case. She actually knew nothing about my case, my earnings, or my state of affairs in any respect. She didn’t even have a look at my case earlier than calling me. She was slurring her phrases on the telephone and apologizing each 2 minutes as a result of she couldn’t discover any information about me and was so misplaced. She actually sounded drunk and on prescribed drugs. I instantly hung up and known as another person to request a brand new case supervisor. The subsequent case supervisor I received ghosted me repeatedly so I requested one other one after that. It had been a month since I requested a brand new case supervisor and I figured sooner or later a brand new individual can be calling me. The identical individual ended up nonetheless being on my case even after I wrote her and stated that I requested another person. The sheer lack of figuring out what’s occurring is disturbing and that’s after I knew it was a joke. In the long run, they did completely nothing for me. I paid $4,500 to have an organization file 3 years of taxes for me. I may have achieved all of it myself. I needed to be on a fee plan that’s far too costly for me, I instructed them I couldn’t afford it however they are saying that it’s a must to conform to pay the month-to-month quantity they inform you to or they will’t proceed to work in your case. It was significantly terrible.Don’t use this firm except you wish to be scammed and get the last word run round. 1,000,000 thumbs DOWN
Optima Tax Reduction
3100 S Harbor Blvd Ste 250
Santa Ana, CA 92704-6874
optimataxrelief.com
(800) 536-0734
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