Really Good Stuff — Unauthorized charge. I bought a number of objects from this enterprise on 7/15/2019 on their on-line web site. Once I went to take a look at with my ******, there was an error with their system and I used to be not in a position to take a look at. Nonetheless, one of many objects in my cart that was on sale went again to its authentic value and was now not giving me the right value. I contacted their customer support consultant through an internet chat service they usually instructed me to go forward and take a look at and pay full value for the merchandise and they’d manually regulate the value whereas my order is processing. I went forward and checked out. Once I hit try my cart had free delivery on it. I’ve paper receipt and e-mail proof that my cart had free delivery on it. After two weeks that I positioned the order I seen that my bank card had nonetheless been charged the inaccurate quantity. I messaged them to seek out out what was happening they usually instructed me the value for my merchandise had been adjusted they usually despatched me an itemized receipt. On the receipt, I spotted that they’d added a $20 delivery fee. This delivery fee was added manually after I positioned my order and isn’t on my authentic receipt. I messaged them again to allow them to know that I shouldn’t have been charged delivery and after I checked out I used to be not charged delivery and it clearly acknowledged I acquired free delivery with my order. They instructed me one in all my objects didn’t qualify without cost delivery. I messaged them again with footage of my authentic receipts and instructed them I didn’t authorize the $20 delivery fee, nor was I conscious of it as after I checked out it acknowledged I had free delivery. I requested them to please take away the unauthorized cost. This firm has refused to reply to any of my emails. I’ve contacted them twice over a two week spand. I used to be charged a delivery payment that I didn’t comply with and was added to my account days after I positioned my order.

Actually Good Stuff
5 Analysis Dr Ste 150
Shelton, CT 06484-6288
http://www.reallygoodstuff.com
(203) 261-1920