RV Parts Country — Horrible Customer Service. I’ll NEVER buy something from this firm once more. Customer support is horrible. I bought a Dometic Fridge on Could 28, 2020. It was delivered UPS Freight on June 10, 2020. It was by no means taken off the truck as a result of I had it instantly returned resulting from harm. I notified the corporate immediately they usually referred me to their “returns depart”. I confirmed with UPS that it had been returned and suggested the corporate. Let the horrible nightmare start, as you might be by no means capable of speak with anybody. Each e-mail I despatched, requesting to cancel the order and begin the refund course of was met with a well mannered “do-not-respond” e-mail, they are going to tackle the request within the order it was obtained. Acknowledged that somebody from returns can be contacting me to work out an answer. This communication repeated itself quite a few instances to this date they usually haven’t as soon as contacted me. I attempt to get the standing of my request to cancel, all the time the identical BS. I need to be truthful, their return coverage does say {that a} particular order merchandise, a Dometic Fridge can’t be returned. I identified that it was returned resulting from harm, making it the right time to cancel the order, don’t order one other simply do the refund. Nonetheless no response or decision to my request. It has been virtually 8 MONTHS and nonetheless nothing. I’ve no recourse however to begin a media firm letting others know to not do enterprise with this firm. No client ought to should undergo such a horrible expertise, to not point out the monetary loss.