Subway — Very unsettling. Very unsettling. Ordered a buy one get one, the order went through and charging for two. Immediately tried calling store for assistance while driving through town, rang (according to cell 2 minutes) and hung up, more than 4 times. Upon arrival, there were no physical customers, one completed order on shelf for pick up, my sandwich was under construction, one bagged order on the rack for pick up, no one else in the shop. I asked If they have a phone, I was told yes, do I need to use a phone? I told her what happened that I was charged double instead of bogo, had tried calling numerous times and was disconnected. She said, no phone rang here, did you call this store, did you call Altoona… ea time I responded I called here, on my cell, 8146953161…she proceeded to aggressively deny any call being disconnected at THIS store saying I would NEVER hang up on someone, no one hung up on a call here. After a few minutes of nervous tension from deflecting my problem to her phone problem…she stopped and directed her attention to my issue of not honoring the offer. I was informed she has nothing to do with online ordering, she can’t do anything about it. In that moment, I undertstood she wanted me to leave. I tried to inquire the possibility of ordering bogo, as I needed 6 and the problem app quickly took my order, charged for 2. I had no time to clearly understand my issue was going to be addressed she raised her voice over me to shut me up listing all the steps she was going to go through to see if corporate would help me in this matter she could not guarantee anything, I asked ok, is corporate going to care? I tried to let her know if corporate is NOT going to help me after how I was handled…this would be my last trip here. Never got to tell her this, She blew a fuse yelling over me, claiming she managed two stores and she wont miss my business there either. I need to leave, bye. yelling I came in there with attitude….I don’t need your business anyway… Another customer entered, she proceeded to inform her that I entered RUDE and quite frankly… the whole thing became a smoke screen for the lack of customer service with public mortification and insult as I was berated in front of that customer. Family travels a lot. All 150 members. not good. I have been ordering from that Subway market for the past few weeks. I owned a shop for 30 years, I would never have handled this matter in this way. I contacted Roaring Spring store to see who the manager was, at least that part seemed to be true. someone should contact me by email if nothing else, this person should not be representing your business