Swiggy — Not Getting Full Refund. I ordered meals from Grand resort, Hyderabad. My order was pay as you go..Every little thing was transferring high-quality and my supply accomplice was 10 minutes away from reaching my location abruptly my order acquired cancelled. I instantly chatted with the customer support and so they by no means responded for greater than 5 minutes.
Even after they reply they reverted me to totally different situation. So I escalated the problem to a buyer name and knowledgeable them about my situation. They merely mentioned supply accomplice had known as you a lot instances and also you didn’t reply. I even emailed them however acquired no correct reply. I used to be clueless as a result of I haven’t acquired a single name from swiggy.
I used to be simply monitoring my supply accomplice and ready for his arrival.. I even tried to name the supply accomplice nevertheless it was not reachable and mentioned that my quantity just isn’t registered..Lastly the customer support put the blame on me and I knowledgeable them I’ll file a criticism towards this situation.
I acquired the chat dialog screenshot and name logs for my proof. That is the worst factor I ever confronted being a loyal buyer for swiggy for two years. I solely acquired half of the value as refund..by no means gonna order from swiggy once more.
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