Thomasville Furniture — Nothing but problems. The seams on the couch cushions maintain coming aside. The corporate alleges this can be a cloth challenge, and the guarantee expires after a yr. We despatched this to Thomasville Furnishings: In 2015 we bought our first new furnishings from Thomasville. We shopped extensively for a settee and at last selected Thomasville: first due to the superb firm popularity, and second due to type. We put some cash down and financed the remainder of the acquisition on a Synchrony card that we opened within the Thomasville Kennesaw retailer. A number of months after we owned the sofas, we had the seams come aside on a cushion and contacted customer support. Thomasville despatched a tech who got here to our residence and introduced a alternative cushion. This spring we began noticing the seams coming aside on two different cushions (considered one of them either side are tearing). Appears to be like like not sufficient cloth was left when the seam was made. We saved a blanket over the appear to cowl it up. We’re respectfully requesting that you just ship us a alternative set or ship a tech out to restore the present cushions. I’m enclosing all of the documentation.
Thomasville Furnishings
910 El Paseo de Saratoga
San Jose, CA 95130
http://www.thomasville.com
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