Zomato.com — Non Refund Of Money Of Cancelled Order. I had positioned an order on 29/8/21 on 6:54 pm and paid by way of UPI and had cancelled my order thereafter. The quantity was debited from my acc. Zomato claims that the quantity was refunded by them on the identical time. It’s been 14 days I’ve not obtained it again. I attempted to contact them a number of occasions, all they do is ask me to contact my financial institution.

I’ve completed that as nicely and the financial institution says they haven’t obtained any refund and I think about the financial institution as I’ve by no means confronted any such points with my financial institution earlier than. I might request you to look into this matter and please return me my misplaced cash. Zomato has the worst contact assist ever. They don’t have a helpline quantity.

They solely have chat assist and among the chat executives are so imply and unprofessional. One such is Moksha. Nonetheless the issue right here isn’t that. The issue is my cash which has not been refunded. Its been 14 days. Upi takes only some secs to refund cash and 14 days is a very long time to attend for one thing like this. I attempted to ask them to cancel the refund and re provoke they aren’t prepared to.